Responsible gambling practices

We aim to ensure that you have an enjoyable experience while playing with us. To ensure this, we want to make sure that you are fully prepared to also deal with losses. Gambling can become addictive and it is important to remain aware of any potential social and financial difficulties that may arise. Nonetheless, we want to make every experience with WinSpirit a positive one, no matter the outcome.

Identifying signs of problem gambling

Gambling can be a fun pastime for many people, but it can also become a problem for some. To make sure you always enjoy playing in a responsible and safe way, keep the following tips in mind when visiting our site:

• Remember that gambling should be for entertainment, not a way to make money
• Be mindful of your losses and try to avoid chasing them
• Only gamble what you are comfortable with losing
• Keep track of the time and amount you spend playing
• If you need a break from gambling, you can take a break by temporarily suspending your account
• If you feel that your gambling has become a problem, seek help from organizations that specialize in addressing gambling addiction

Assessing your gambling habits

Are you concerned that you may have a gambling problem? Consider taking a few moments to ask yourself the following questions:

• Do you ever miss obligations such as work or school in order to gamble?
• Do you ever gamble just to pass the time or relieve boredom?
• Do you ever gamble alone for extended periods?
• Have people around you ever expressed concern about your gambling?
• Have you noticed a decrease in your interest in hobbies, family, or friends due to gambling?
• Have you ever lied about the amount of time or money you have spent gambling?
• Have you ever lied, stolen, or borrowed money in order to keep up with your gambling habits?
• Are you hesitant to spend your 'gambling money' on anything else?
• Do you often gamble until you have completely exhausted your funds?
• Do you feel a sense of desperation after losing money gambling and an urge to win it back as soon as possible?
• Do negative emotions such as stress, depression, or disappointment urge you to gamble?

If you answered 'yes' to several of these questions, you may be struggling with a gambling problem. We encourage you to reach out to any of the Gambling Counselling Organisations listed below for assistance and support.

Accessing gambling support services

There are various organizations which provide counseling and support to people who are suffering from gambling addiction. You can easily find a reliable resource online. It is important to seek help and support if you feel that you are in a difficult situation.

They provide confidential and non-judgmental support for anyone who feels they have a problem with gambling.

To find out more please click on the links below:

• Gambling Therapy
• Game Care
• Gamblers Anonymous

We encourage you to seek help if you are experiencing any issues with gambling. Gamblers Anonymous, Game Care, and Gambling Therapy are great places to start.

About limits

Limits help you stay away from gambling for some time. You can set them on the amount of loss or deposit. To do that, just go to the Limits tab of your Profile and set them for a day, week, or month.

You can change your limits at any time. If you decrease them, the change will take effect right away. However, a cancellation or increase of the limit will happen within 24 hours after confirming your action on the WinSpirit website.

If you need any help with limits, contact support via .

Deposit limit: control the amount you deposit into your gaming account per day, week, or month.

Please note only deposits with successful statuses are credited to your account after the limit is set.

Loss limit: control the amount you want to lose per day, week, or month. The limit depends on your losses and wins. We calculate it following this formula: Loss limit = Bets - Wins.

The limit includes bets and winnings on both real and bonus money. Bets in casino and sports are also taken into account.

Please note the loss is based on the initial sum of the limit and not winnings attributed to the deposit amount. For example, you deposit 50 EUR, enter a loss limit of 10 EUR and then win 1 000 EUR. You can still lose more than 10 EUR of the 1 000 EUR balance. The reason is that the limit is based on the initial sum instead of the winnings.

Taking a break from gambling

If you feel that gambling is becoming a disruptive force in your life, we suggest that you take a break from playing. This can be carried out by initiating cooling-off period directly in your Profile or speaking with our Support team via Chat.

By requesting cooling-off in your User account, you can take a break for 24 hours. Upon completion of the 24-hour cooling-off period, your account will be automatically reactivated and you will receive an email confirming your desired additional self-exclusion periods for 1-day, 1-week, 2-weeks, 1-month, 3-months, or indefinite.

If you feel you need to take a break from gambling, we suggest blocking your account for a period of 7 days. When you are ready to come back, your account will be automatically reinstated.

Keeping minors safe from gambling

At WinSpirit Casino, we take great care in protecting minors from accessing our online gambling services. All players must provide honest information about their age during registration, otherwise, any potential winnings will be forfeited and may even lead to civil or criminal prosecution. We will also black-list any accounts that have attempted to dishonestly misrepresent their age.

To further prevent minors from accessing online gaming websites, we recommend using third-party services such as Gamban to restrict yourself from using them, and Net Nanny to block minors from accessing them. We would like to remind all players to log out when they’re not playing to ensure the best possible safety and security for everyone.

Strategies for smart gambling

Wondering what the secret to winning casino games is?

Why do you sometimes come out on top and other times lose?

It turns out, the casino games we play were designed to be completely random. In other words, the outcome of each spin or round has no bearing on the one that comes before or after. This is because each game utilizes a random number generator to produce millions of numbers every second. Each of these has an equal likelihood of being either a win or a loss.

It may feel like you are never winning, but that's because luck has no memory. There is also no way of influencing the outcome of a game with a random number generator.

A different story is when it comes to games that involve skill such as Sports Betting, Texas Hold’em, and Blackjack. Here, decisions you make on your own can affect the outcome of the game. However, there still exists a house advantage built into the rules which in most cases will still lead to an overall loss in the long run.

Understanding the risks of gaming

Speed

The risk of gaming is largely determined by speed – the shorter the time between each action and its result, the higher the risk.

Sound and design

Games are designed to captivate the player through sound effects and visual elements. This may result in addictive behavior, and thus is an essential risk factor.

Increasing stakes

Players may be tempted to increase their bet stakes in exchange for greater excitement and the potential to win more. This can lead to a loss of control.

The chance to win

When a player wins, they experience a sense of reward. Multiple small wins together may create a false impression of improved chances, which can further increase the risk of addiction.

Continuous gaming

Continuous gaming for extended periods of time can strain one's willpower and increase the risk of exceeding the planned budget. We offer a range of award-winning tools to help you monitor the time and money spent on gaming.